Black Box Thinking

Aviation vs Healthcare — Closed vs Open Loops

Black Box Thinking

Black Swans

Toyota Production System (TPS)

Cognitive Dissonance

Confirmation Bias

Technological Change

The Lean Startup

  1. That we can create an optimal solution in an Ivory tower with no contact with the real world.
  2. That we have a fear of failure resulting in us being so worried of making a mistake that we never start the game.

Marginal Gains

Creativity

  1. Switching off: having a shower, going for a walk, daydreaming.
  2. Positive Disagreement: when ideas are challenged by others and questions asked.

Why Innovation is not so important

Moser and our Mindset

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Harry Cheslaw

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